Effective Date: May 26, 2018
M&G Medical Forum cares deeply about the privacy of its visitors and users, and is fully committed to protect their personal information and use it properly in compliance with data privacy laws. This policy describes how we may collect and use personal information, and the rights and choices available to our visitors and users regarding such information.
We strongly urge you to read this policy and make sure you fully understand it, before you access or use any of our services.
1. Please read carefully!
2. What information do we collect?
2.1. Visitor and User Information
We collect two types of information regarding our Visitors and Users:
Un-identified and non-identifiable information pertaining to a Visitor or un-identified User, which may be made available to us, or collected automatically via his/her use of the Services (“Non-personal Information”). Such Non-personal Information does not enable us to identify the Visitor or User from whom it was collected. The Non-personal Information collected by us mainly consists of technical and aggregated usage information, such as Visitors’ and Users’ browsing and ‘click-stream’ activity on the Services, session heatmaps and scrolls, non-identifying information regarding the Visitor’s or User’s device, operating system, internet browser, screen resolution, language and keyboard settings, internet service provider, referring/exit pages, date/time stamps, etc.
Individually identifiable information, namely information that identifies an individual or may with reasonable efforts cause the identification of an individual, or may be of private or sensitive nature (“Personal Information”). The Personal Information collected by us mainly consists of contact details (e.g., e-mail address or phone number), billing details (name, physical billing address, payment method and transaction details), details regarding a browsing or usage session (IP address, Geo-location and/or device unique identifier), details regarding connected third party accounts, correspondences (including those made through or uploaded to our Services), and any other Personal Information provided to us by Visitors and/or Users through their access to and/or use of the Services. For the avoidance of doubt, any Non-personal Information that is connected or linked to Personal Information (for example, in order to improve the Services we offer) is deemed and treated by us as Personal Information, as long as such connection or linkage exists.
2.2. Users of Users Information
We may also collect similar information pertaining to visitors and users of services (“Users-of-Users”), solely for and on our Users’ behalf.
3. How do we collect such information?
There are two main methods we use:
We collect information through your use of the Services. When you visit or use our Services, including when you browse the Website or any User Website, register a User Account, edit your profile.
We collect information which you provide us voluntarily. For example, we collect the Personal Information you provide us when you register to our Services.
4. Why do we collect such information?
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To further develop, customize and improve our Services, based on Visitors’ and Users’ common or personal preferences, experiences and difficulties;
To provide our Users with ongoing customer assistance and technical support;
To facilitate, sponsor and offer certain contests, events and promotions.
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
We will only use your Personal Information for the purposes set out in Section 4 where we are satisfied that:
our use of your Personal Information is necessary to comply with a relevant legal or regulatory obligation that we have, or
our use of your Personal Information is necessary to support legitimate interests that we have as a business, provided it is conducted at all times in a way that is proportionate, and that respects your privacy rights.
Our Services are not permitted to children under 18 years of age. No one under age 18 should provide any Personal Information to us through any of our Services. We do not knowingly collect Personal Information from children under 18. Parents and guardians should supervise their children's activities at all times.
5. Where do we store your information?
M&G Medical Forum Visitors’, M&G Medical Forum Users’ and Users-of-Users’ Personal Information may be maintained, processed and stored by M&G Medical Forum.
M&G Medical Forum is responsible for the processing of Personal Information it receives, under the Privacy Shield Framework, and subsequent transfers to a third party acting as an agent on its behalf. M&G Medical Forum complies with the Privacy Shield Principles for all onward transfers of Personal Information from the EU, including the onward transfer liability provisions.
Upon request M&G Medical Forum will provide you with information about whether we hold any of your Personal Information. You may access, correct, or request deletion of your Personal Information by sending to us your request, by following the “GDPR: Retrieving Your M&G Medical Forum Account Data” or “GDPR: Permanently Deleting Your M&G Medical Forum Account. We will respond to your request within a timeframe imposed by local laws or a reasonable timeframe.
Please note that permanently deleting your M&G Medical Forum account erases all of your information from M&G Medical Forum databases. After completing this process, you can no longer use any of your Services, and M&G Medical Forum will not be able to restore your account or retrieve your data in the future. If you contact M&G Medical Forum Support in the future, M&G Medical Forum will not recognize your account and Support agents will not be able to locate the deleted account.
M&G Medical Forum’s data storage providers are contractually committed to protect and secure your data.
Among other things, M&G Medical Forum adheres (by wix.com) to the EU – US & to the Swiss-US Privacy Shield Principles, for further protecting and enhancing our users’ privacy.
Data Localisation Obligations: If you reside in a jurisdiction that imposes “data localisation” or “data residency” obligations (i.e., requiring that Personal Information of its residents be kept within the territorial boundaries of such jurisdiction), and this fact comes to our attention, we may maintain your Personal Information within such territorial boundaries, if we are legally obligated to do so.
You acknowledge that while doing so, we may continue to collect, store and use your Personal Information elsewhere, including in the United States of America as explained above.
Some jurisdictions require us to maintain and store their residents’ information locally. We may also collect, process, store and use such information elsewhere, including in the USA.
6. Users-of-users’ information
M&G Medical Forum may collect, store and process certain Non-personal and Personal Information of Users-of-Users (“Users-of-Users Information”), solely on our Users’ behalf and at their direction. For example, each of our Users is able to import their e-mail contacts from third party services like Gmail, or otherwise collect and manage contacts via their User Website. Such contacts are then stored with M&G Medical Forum, on the User’s behalf.
For such purposes, M&G Medical Forum serves and shall be considered as a “Processor” and not as the “Controller” (as both such capitalized terms are defined in the European Union General Data Protection Regulation) of such Users-of-Users Information. You are responsible for the security, integrity and authorized usage of your Users-of-Users’ Personal Information, and for obtaining consents, permissions and providing any fair processing notices required for the collection and usage of such information.
M&G Medical Forum cannot provide legal advice to Users or their Users-of-Users, however we do recommend that all Users publish and maintain clear and comprehensive privacy policies, in accordance with the applicable laws and regulations, and that all Users-of-Users carefully read those policies and make sure that they consent to them.
7. Sharing personal information with third parties
M&G Medical Forum may share your Personal Information with third parties (or otherwise allow them access to it) only in the following manners and instances:
7.2. Law Enforcement, Legal Requests and Duties:
Where permitted by local data protection laws, M&G Medical Forum may disclose or otherwise allow others access to your Personal Information pursuant to a legal request, such as a subpoena, legal proceedings, search warrant or court order, or in compliance with applicable laws, if we have good faith belief that the law requires us to do so, with or without notice to you.
7.3. Protecting Rights and Safety:
M&G Medical Forum may share your Personal Information with others if we believe in good faith that this will help protect the rights, property or personal safety of M&G Medical Forum, any of our Users, any Users-of-Users, or any member of the general public, with or without notice to you.
7.4. Social Media Features and Framed Pages:
Our Services include certain Social Media features and widgets, single sign on features, such as the “Facebook Connect” or “Google Sign-in”, the “Facebook Like” button, the “Share this” button or other interactive mini-programs (“Social Media Features”).These Social Media Features may collect information such as your IP address or which page you are visiting on our Website, and may set a cookie to enable them to function properly. Social Media Features are either hosted by a third party or hosted directly on our Services. Your interactions with these third parties’ Social Media Features are governed by their policies and not ours.
In addition, our Services may enable you to share your Personal Information with third parties directly, such as via page framing techniques to serve content to or from Third Party Services or other parties, while preserving the look and feel of our Website and Services (“Frames”). Please be aware that if you choose to interact or share any Personal Information via such Frames, you are in fact providing it to these third parties and not to us, and such interactions and sharing too are governed by such third parties’ policies and not ours.
By installing M&G Medical Forum App, you also allow to share and/or access certain Non-personal and Personal Information regarding you and/or your Users-of-Users.
8. Your rights in relation to your personal information
It is imperative that you have control over your Personal Information. That’s why M&G Medical Forum is taking steps to enable you to access, receive a copy of, update, amend, delete, or limit the use of your Personal Information.
Before disclosing the requested Personal Information, we may ask you for additional information in order to confirm your identity and for security purposes. We reserve the right to charge a fee where permitted by law (e.g., if your request is unfounded or excessive).
You have the right to file a complaint with your local supervisory authority for data protection (but we still recommend that you contact us first).
As we can’t guarantee absolute protection – we encourage you to be careful, set a strong password for your account, and avoid submitting any sensitive information which, if exposed, could cause you major harm.
If you upload any User Content to your User Account or post it on your User Website and provide it in any other way as part of the use of any Service, you do so at your own risk.
We have put adequate security measures in place to protect your Personal Information. However, we cannot control the actions of other Users or members of the public who may access your User Content, and are not responsible for the circumvention of any privacy settings or security measures you or we may have (including, for instance, password-protected areas).
9. For more questions.
For mores questions, contact us.
Effective Date: May 26, 2018
1. You must be at least 18 years old to use the Service.
2. You may not post violent, nude, partially nude, discriminatory, unlawful, hateful, pornographic, or sexually suggestive photos or other content via Service.
3. You are responsible for your use of the Services, for any Content you post to the Services, and for any consequences there of. Most Content you submit, post, or display through the M&G Medical Forum Services is public by default and will be able to be viewed by other users and through third party services and website.